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Australian Government Attorney-General’s Department Select RecordPoint
February 22, 2012 (Sydney, Australia) — Australian Government Attorney-General’s Department …
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Support
RecordPoint provides a range of different support options to suit customers. Our base support package is included in your maintenance and includes support with the identification and resolution of bugs in the product.
We also include access to our online support portal.
Premium Support
Our Premium Support offering includes a range of services including both reactive (bug fixing and “how-tos”) through to pro-active support including:
- Implementation and upgrade support
- Training
- System checks and audits
- Records rules reviews
For more information on our support offerings, please contact us.